Privacy Policy

Last updated: April 21, 2025 · Effective: April 21, 2025

    This Privacy Policy explains how AltraComo ("we", "us", or "our") collects, uses,
    and protects your personal data when you visit our website. We are committed to full compliance with
    the General Data Protection Regulation (GDPR – EU 2016/679) and other applicable
    data protection laws.
  

1. Data Controller

AltraComo operates this website. For any data-related enquiries, contact us at: privacy@altracomo.com.

2. What Personal Data We Collect

We may collect the following categories of data:

Usage data: IP address, browser type, operating system, pages visited, time spent on pages, referral URL.
Cookie data: cookie consent preferences, session identifiers (see our Cookie Policy).
Communication data: any information you send us via email or contact forms.

We do not directly collect registration details, payment information, or profile data — those are handled by the third-party service you are redirected to after clicking our link.

3. Legal Basis for Processing (GDPR Art. 6)

Consent (Art. 6(1)(a)): Analytics and marketing cookies are only placed after you explicitly click "Accept All" on our cookie banner.
Legitimate interests (Art. 6(1)(f)): Strictly necessary cookies for security and basic site functionality.
Legal obligation (Art. 6(1)(c)): Where required by applicable law.

4. How We Use Your Data

To deliver and improve our website.
To measure traffic and understand user behaviour (analytics).
To comply with legal obligations and prevent fraud.
To respond to your enquiries.

5. Cookies & Tracking Technologies

We use cookies and similar technologies. You can manage your preferences at any time via our Cookie Policy page or by adjusting your browser settings. Analytics and marketing trackers are activated only after your explicit consent.

6. Third-Party Services & Data Sharing

We may share anonymised analytics data with trusted third-party providers (e.g., Google Analytics). We do not sell your personal data to any third parties. Any third-party service we use is bound by a data processing agreement compliant with GDPR.

Clicking the call-to-action button redirects you to an independent third-party service which operates under its own privacy policy. We encourage you to review that policy before registering with any third-party service.

7. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy or as required by law. Analytics data is retained for a maximum of 14 months. Cookie consent records are retained for 12 months.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access (Art. 15): Request a copy of the data we hold about you.
Right to rectification (Art. 16): Request correction of inaccurate data.
Right to erasure (Art. 17): Request deletion of your data ("right to be forgotten").
Right to restriction of processing (Art. 18).
Right to data portability (Art. 20).
Right to object (Art. 21): Object to processing based on legitimate interests.
Right to withdraw consent: You may withdraw cookie consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at privacy@altracomo.com. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

10. Children's Privacy

This website is intended for adults aged 18 and over only. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, please contact us immediately and we will delete it.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including HTTPS encryption and access controls.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via a prominent notice on our website. The "Last updated" date at the top of this page will always reflect the most recent revision.

13. Contact

For any questions or requests regarding this Privacy Policy:
📧 privacy@altracomo.com